Policies & Legal

Below are the official policies governing the use of our website, products, programs, and services. We encourage you to read each section carefully. If you have any questions, please contact us at info@drritarenee.com.

Privacy Policy

Last Updated: 12/1/2025

At Ultimate PowerHouse Coach, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how it is used, and the measures we take to protect it.

1. Information We Collect
We may collect the following types of information when you interact with our website or services:

Personal Information:

Name
Email address
Phone number
Billing and payment information
Shipping address
Information submitted via forms, purchases, or registrations

Technical & Usage Information:

IP address
Browser type
Device information
Cookies and analytics data

2. How Your Information Is Used

We use your information to:

Process orders and deliver products/services
Send updates, newsletters, and promotional offers
Improve and customize website functionality
Support customer service needs
Comply with legal obligations

3. Information Sharing
We do not sell your information.
However, we may share data with trusted partners such as payment processors, shipping carriers, email marketing providers, and website support vendors — strictly for business operations.

4. Cookies

Our website uses cookies to enhance user experience, track analytics, and store preferences. You may disable cookies in your browser settings.

5. Data Security
We use reasonable and industry-standard security practices to protect your information from unauthorized access. However, no online system is completely secure.

6. Your Rights

Depending on your location, you may request to:

Access your personal data
Correct or update information
Request deletion
Opt out of marketing communications

7. Contact

For questions regarding this policy, email: info@drritarenee.com

Refund & Return Policy

Last Updated: 12/1/2025

We aim to deliver exceptional value in every product and service we offer. Please review the following policies before making a purchase.

1. Digital Products

All sales of digital products are final due to the immediate access granted upon purchase.
This includes:

E-books
Courses
Masterclasses
PDF guides
Templates
Digital downloads

No refunds will be issued for digital items.

2. Coaching, Consulting & Events

Because coaching and event registration involve time, scheduling, and capacity commitments, all payments for:

Coaching programs
Consulting sessions
Workshops
Speaking engagements
Event tickets are non-refundable.

Rescheduling may be available when appropriate and at our discretion.

3. Physical Products

Refunds for physical items (such as books or merchandise) are offered only in cases of:

Damage during shipping
Incorrect item received

Requests must be submitted within 7 days of delivery, accompanied by photo documentation.

4. Contact

For support, email: info@drritarenee.com

Shipping Policy

Last Updated: 12/1/2025

1. Processing Time

Orders are processed within 3–5 business days unless otherwise specified.
Processing times may be longer during holidays or new product launches.

2. Shipping Methods

Orders are shipped via USPS, UPS, or FedEx. Delivery timeframes:

U.S. Orders: 3–7 business days

Shipping rates are calculated at checkout.

3. Tracking

A tracking number will be emailed once your order has shipped.

4. Lost or Delayed Packages

Ultimate PowerHouse Coach is not responsible for delays caused by shipping carriers.
If a package is marked as delivered but cannot be located, please contact the carrier directly.

5. Incorrect Address
Customers are responsible for entering accurate shipping information at checkout.
Orders shipped to incorrect addresses cannot be refunded or replaced.

6. Contact
For assistance: info@drritarenee.com